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Accessibility Statement

Accessibility Statement


Provider House


Effective Date: June 2, 2023


Our Commitment to Accessibility

At Provider House, we believe everyone deserves equal access to information, resources, and professional services, regardless of their abilities or disabilities.

We are committed to providing an inclusive, accessible, and user-friendly website experience for all visitors, including individuals with visual, hearing, cognitive, neurological, and physical disabilities.

Our goal is to ensure that healthcare providers, behavioral health professionals, organizations, and other visitors can easily access information about our services, training programs, consulting solutions, and professional resources.


Accessibility Standards

Provider House strives to follow recognized accessibility standards and best practices, including:

  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA: Guidelines designed to make digital content more accessible to individuals with disabilities.

  • Americans with Disabilities Act (ADA): Supporting equal access and nondiscrimination for individuals with disabilities, as applicable.

  • Section 508 of the Rehabilitation Act: Considering relevant accessibility requirements and practices for electronic information technology, where applicable.

We recognize that accessibility is an ongoing process and are committed to identifying and addressing barriers that may affect website usability.


Website Accessibility Features

Provider House aims to incorporate accessibility features that support a positive browsing experience, including:

1. Keyboard Navigation

We strive to make website navigation and interactive elements accessible to individuals who use a keyboard instead of a mouse.

2. Screen Reader Compatibility

We aim to structure website content so that it can be interpreted by commonly used screen readers and other assistive technologies.

3. Readable Text and Visual Contrast

We strive to use readable fonts, clear headings, and sufficient color contrast to improve readability.

4. Alternative Text for Images

Where appropriate, we aim to provide descriptive alternative text for meaningful images and graphics.

5. Mobile and Responsive Accessibility

Our website is intended to provide a functional and accessible experience across desktop computers, tablets, and mobile devices.

6. Accessible Forms and Documents

We work toward making online forms, downloadable documents, training materials, and other digital resources accessible to users with varying abilities.

7. Clear and Consistent Navigation

We aim to maintain an organized website structure with consistent menus, headings, and navigation tools.


Accessibility of Our Services

Provider House is committed to promoting accessibility and inclusion throughout our professional services, which may include:

  • Executive Leadership and Organizational Consulting

  • Human Resources Support

  • Accreditation Preparation and Consulting

  • Training and Professional Development

  • Administrative and Operational Support

  • Provider Credentialing Services

  • Customer Support and Provider Assistance


We recognize that individuals and organizations may have different accessibility needs. We strive to provide reasonable accommodations and alternative communication methods when appropriate and feasible.
 

Third-Party Content and Technology

Our website may include third-party applications, external links, embedded content, scheduling tools, payment platforms, or other technologies.

While Provider House encourages accessibility among third-party service providers, we cannot guarantee that external websites or applications will meet the same accessibility standards.

We encourage visitors experiencing accessibility difficulties with third-party content to contact us for assistance when possible.

Accessibility is an ongoing priority for Provider House.

We aim to regularly evaluate website content, navigation, functionality, and digital resources to identify opportunities for improvement.

As technology and accessibility standards evolve, we will continue working toward a more inclusive digital experience.


Assistance and Reasonable Accommodations

If you experience difficulty accessing information on our website, require an alternative format, or need assistance using our online services, we encourage you to contact Provider House.

We will make reasonable efforts to provide the requested information or assistance through an accessible alternative, when feasible.


Accessibility assistance may include:

  • Help navigating website content or locating information.

  • Providing documents in alternative accessible formats when available.

  • Assistance with online forms or service inquiries.

  • Alternative methods of communication when reasonably available.


Report an Accessibility Concern

We welcome feedback from visitors regarding the accessibility of our website.

If you encounter an accessibility barrier, please provide the following information when contacting us:

  1. The webpage or website feature presenting the difficulty.

  2. A brief description of the accessibility issue.

  3. The device, browser, or assistive technology being used, if applicable.

  4. Your preferred method of communication for follow-up.

Providing this information is voluntary and helps us better understand and address accessibility concerns.


Contact Provider House

For accessibility questions, assistance, accommodation requests, or feedback, please contact:

Provider House
Email: contact@providerhouse.com
Website: www.providerhouse.com

We strive to acknowledge accessibility concerns promptly and work toward appropriate solutions within a reasonable timeframe.


Statement Updates

Provider House may periodically update this Accessibility Statement to reflect improvements to our website, changes in accessibility standards, or updates to applicable laws and regulations.

Last Updated: June 2, 2023

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Provider House — Supporting Providers. Strengthening Organizations. Promoting Accessibility for All.

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